HealthcareSource University provides free online courses and one-hour, instructor-led sessions that cover the specific functionality of our solutions.

A number of courses are offered on a rotating schedule every month, and students who complete the full set of courses receive the equivalent of a full system training. The following courses are available to all adminsitrative users. 

If you are registered for HealthcareSource University, you can see updated dates and times and enroll here.

Email us to register for HealthcareSource University.

Browse Courses by Solution

Applicant Process in the Senior Living Solution

Audience: Beginner/Admin

Format: eLearning

Review this video to see how an applicant begins the process of applying for a job at your facility.


Applicant Review in the Senior Living Solution

Audience: Beginner/Admin

Format: eLearning

Watch this video to see how to review an applicant.


Posting a New Job for Your Facility

Audience: Beginner/Admin

Format: eLearning

Review this video to see how to post a new job within the Senior Living application.


Senior Living Solution - Overview

Audience: All

Format: eLearning

Attend this session to receive a basic overview of the HealthcareSource Senior Living Solution.


Senior Living Solution - Overview

Audience: Beginner/Admin

Format: Instructor-led

Attend this session to receive a basic overview of the HealthcareSource Senior Living Solution.


Text Messaging in Senior Living

Audience: Beginner/Admin

Format: eLearning

Review this video to see how to use the text messaging functionality to communicate with applicants from within the Senior Living application.

NetLearning - Classroom

Audience: Intermediate/Admin

Format: Instructor-led

Review the building blocks of managing instructor-led training, including setting up facilities and classrooms, equipment, and instructors. Learn the basics of scheduling and recording classes.


NetLearning - Classroom - Resources

Audience: Beginner/Admin

Format: eLearning

This course provides information about the Classroom section of NetLearning Administrator 8.


NetLearning - Classroom - Scheduling and Recording Classes

Audience: Beginner/Admin

Format: eLearning

This course provides information about scheduling and recording classes in the Classroom section of NetLearning Administrator 8.


NetLearning - Courses

Audience: Beginner/Admin

Format: eLearning

This course provides information about Courses in the eLearning section of NetLearning Administrator 8.


NetLearning - Courses, Course Groups, Credit Types

Audience: Intermediate/Admin

Format: Instructor-led

Learn the functions of the eLearning screen, including adding and editing courses, course groups, and credit types.


NetLearning - Curricula

Audience: Intermediate/Admin

Format: Instructor-led

This course provides information about Curricula in the eLearning section of NetLearning Administrator 8.


NetLearning - Customizing Reports

Audience: Advanced/Admin

Format: Instructor-led

This class will present users with the opportunity to learn about basic report editing functionality, as well as to request instruction on specific report editing procedures.


NetLearning - eLearning - Curricula

Audience: Beginner/Admin

Format: eLearning

This course provides information about Curricula in the eLearning section of NetLearning Administrator 8.


NetLearning - eLearning - Testing

Audience: Beginner/Admin

Format: eLearning

This course provides information about Testing in the eLearning section of NetLearning Administrator 8.


NetLearning - Learners - Overview

Audience: Beginner/Admin

Format: eLearning

This course provides information about the Learners section of NetLearning Administrator 8.


NetLearning - Learners - People

Audience: Beginner/Admin

Format: eLearning

This course provides information about the People in the Learners section of NetLearning Administrator 8.


NetLearning - Reports

Audience: Beginner/Admin

Format: eLearning

This course provides information about running reports in NetLearning Administrator 8.


NetLearning - Learner Interface and My Team

Audience: Intermediate/Admin

Format: Instructor-led

Learn how to customize and use the Student Interface. Also learn how managers use the My Team tab to enroll, record, and report on the learners they manage.


NetLearning - Uploading CBLs

Audience: Beginner/Admin

Format: eLearning

This course provides information about Uploading CBLs in NetLearning Administrator 8.


NetLearning - Utilities - Admin Users

Audience: Beginner/Admin

Format: eLearning

This course provides information about creating and editing Admin Users in NetLearning Administrator 8.


NetLearning - Utilities - Imports

Audience: Beginner/Admin

Format: eLearning

This course provides information about running imports in the Utilities section of  NetLearning Administrator 8.


NetLearning - Utilities - Preferences

Audience: Beginner/Admin

Format: eLearning

This course provides information about setting preferences in the Utilities section of  NetLearning Administrator 8.


Reports in NetLearning

Audience: Beginner/Admin

Format: Instructor-led

A review of the reports in NetLearning, with an in-depth review of the most commonly used reports, including the transcript, enrollments and completions, usage detail, and the class roster.


Testing in NetLearning

Audience: Intermediate/Admin

Format: Instructor-led

Using NetLearning to create tests and surveys as a conclusion to an eLearning course, or as a stand-alone exam.


Uploading eLearning Content & Managing Videos in NetLearning

Audience: Intermediate/Admin

Format: Instructor-led

Learn how to correctly upload course content that will be used for eLearning. This course includes an overview of content authoring tools, saving the content, zipping a folder, and importing the content into NetLearning Administrator 8. Additionally, this course will cover the use of the Manage Video function and includes uploading SCORM, HTML, PDF, and video content.


Utilities in NetLearning

Audience: Intermediate/Admin

Format: Instructor-led

Learn how to set up roles, email notifications, and system and myNetLearning preferences. Also learn how to perform imports, report uploads, and exports.

Performance Manager - 360 Reviews

Audience: Beginner/Admin

Format: Instructor-led

Join this session to learn about 360 Review functionality and how it differs from the use of multi-rater feedback. The session will review scheduling options and tasks assigned to Facilitators, Managers, and Subjects.


Performance Manager - Admin 1: Employee and User Records

Audience: Beginner/Admin

Format: Instructor-led

This session will provide Administrators with instruction for accessing user records, assigning user roles, and assisting users with login issues. Includes tips for user task management and configuring email notifications. Ideal for new Administrators.


Performance Manager - Admin 2: System Settings (Admin Menu)

Audience: Beginner/Admin

Format: Instructor-led

This session provides an overview of Performance Manager settings and configuration options available to system Administrators. Ideal for new Administrators or those interested in reviewing functionality which may be available but currently unused.


Performance Manager - Admin 3: Schedules

Audience: Beginner/Admin

Format: Instructor-led

This session provides an overview of schedule functionality within Performance Manager with a focus on Appraisal schedules. Ideal for all Administrators responsible for assignment of appraisal tasks (introductory, annual, or transition).


Performance Manager - Admin 4: Appraisal Workflow

Audience: Beginner/Admin

Format: Instructor-led

This session provides a demonstration of all appraisal workflow available within Performance Manager to include completing appraisals, routing, and employee comments. Includes overall rating or merit options, as well as hiding and displaying document details. Ideal for new Administrators or those considering changes to their internal process.


Performance Manager - Admin 5: Job Descriptions/Templates

Audience: Beginner/Admin

Format: Instructor-led

General discussion about the link between templates and appraisals and/or job descriptions. Review of creating a job description and optional features for use. Designed for use in conjunction with job description editing video available via Help.


Performance Manager - Admin 6: Reports

Audience: Beginner/Admin

Format: Instructor-led

This session provides a general overview of reporting available within Performance Manager and touches on the custom report builder access for Administrators.


Performance Manager - Admin Tab Basics in Performance Manager

Audience: Beginner/Admin

Format: eLearning

The Admin tab contains most of the areas for system-wide configuration settings. This course is an opportunity for you to learn about all of the functions and consider using features that haven’t been used in your organization in the past.  


Performance Manager - Checklists

Audience: Beginner/Admin

Format: Instructor-led

This session will provide a demonstration of Checklist functionality and a review of the process for creating forms.  Includes an overview of scheduling and settings options.


Performance Manager - Checklists - How to Complete as a Manager or Validator

Audience: Beginner/Admin

Format: eLearning

This video demonstrates the checklist completion process for managers and validators.


Performance Manager - Compensation

Audience: Beginner/Admin

Format: Instructor-led

This session will provide an overview of the compensation module: comp cycles, worksheet setting options, and worksheet functionality.


Performance Manager - Development Plans

Audience: Beginner/Admin

Format: Instructor-led

Join this session for a review of Development Plan functionality. Includes integration of assessment information, which can be used as a basis for development planning.


Performance Manager - Editing a Job Description - Admin

Audience: Beginner/Admin

Format: eLearning

Job descriptions are an important aspect of Performance Manager. They help employees understand their role and set appropriate goals, and can be used to feed into appraisal forms for evaluation purposes. These videos show how managers and administrators can edit job descriptions.


Performance Manager - Editing a Job Description - Managers

Audience: Beginner/Admin

Format: eLearning

Job descriptions are an important aspect of Performance Manager. They help employees understand their role and set appropriate goals, and can be used to feed into appraisal forms for evaluation purposes. These videos show how managers and administrators can edit job descriptions.


Performance Manager - Empl Menu Development

Audience: Beginner/Admin

Format: eLearning

Check out this overview of the Development area in Performance Manager to learn about creating and maintaining Development Plans and Goals.


Performance Manager - Employees Tab in Performance Manager

Audience: Beginner/Admin

Format: eLearning

This course will briefly share the Employees tab functionality in HealthcareSource Performance Manager. Although full functionality shown in this course applies to Manager users, you will be able to explain what you can find here regardless if you supervise other employees.


Performance Manager - Feed Files

Audience: Beginner/Admin

Format: Instructor-led

This session is ideal for Performance Manager Administrators who also maintain feed file data, or those responsible solely for feed files. Provides a general overview of the feed file specifications and the feed detail report available within the site.  


Performance Manager - Feedback

Audience: Beginner/Admin

Format: Instructor-led

This session will provide an overview of Feedback functionality. Includes a demo of manager notes, the feedback form, and a review of setting options available. 


Performance Manager - Goals

Audience: Beginner/Admin

Format: Instructor-led

This session outlines how users across the system can participate in goal setting and management.


Performance Manager - Job Descriptions in Performance Manager

Audience: Beginner/Admin

Format: eLearning

Explore this course to learn more around your responsibilities in managing job positions and their related job descriptions, templates, and special forms that are used within Performance Manager. 


Performance Manager - Navigation Basics in Performance Manager

Audience: Beginner/Admin

Format: eLearning

Walk through the Performance Manager Application to see what features and functions are available to you.


Performance Manager - Recognition

Audience: Beginner/Admin

Format: Instructor-led

This session will provide an overview of the Recognition and Remarks tool to include setting options for customization.  


Performance Manager - Review of the Task Page

Audience: Beginner/Admin

Format: eLearning

The Tasks page is the first page you see when logging into Performance Manager and serves as the main jumping off point for the majority of activities for employees. Check out this rundown of the page and its features.


Performance Manager - Succession Planning

Audience: Beginner/Admin

Format: Instructor-led

Join this session for a review of Succession Plan functionality and related reports.


Performance Manager Overview

Audience: Beginner/Admin

Format: eLearning

Performance Manager is a powerful talent management tool designed to help managers and employees alike plan and track their career paths. This overview video shows the features and views available to each type of user.


Performance Manager Registration

Audience: Beginner/Admin

Format: eLearning

Before your first login to Performance Manager, you need to register an account in the system. This video walks through the registration process so you can access Performance Manager and begin managing your profile and tasks.

PM11 - Administrator Review

Audience: Beginner/Admin

Format: Instructor-led

Review of functionality and settings in PM11.


PM11 - Hiring Manager Train the Trainer

Audience: Beginner/Admin

Format: Instructor-led

Best practices for HR to use when training hiring managers users for Position Manager PM11.

PM 10 - Administrator Functions

Audience: Beginner/Admin

Format: Instructor-led

Review of the Administrator tab in PM10.


PM10 - Hiring Manager - Train the Trainer

Audience: Beginner/Admin

Format: Instructor-led

Best practices for HR to use when training hiring manager users for Hiring Manager PM10.


PM10 - HR Session

Audience: Beginner/Admin

Format: Instructor-led

Best practices for HR users/Recruiters.

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